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How to train your team to say "I was wrong" without drama

Showing mistakes as normal facts and adding low-friction rituals lets teams keep psychological safety high and turn errors into fast learning, not anxiety.

The article opens with a personal rollback failure, the author admits the mistake in Slack and calls it an "escape room". The key move is treating the error as a factual update rather than a dramatic confession, which instantly lowers tension and models the behavior the leader wants. It then explains why cultural habits matter: teams that hide errors live in anxiety, while those that share them learn quickly. Simple rituals like a dedicated Slack channel for everyday slip-ups, pre-mortems that list three possible failures before a release, and a "Three L's" retrospective that frames mistakes as a budget make admitting errors feel routine and safe. The piece finishes with practical tips: leaders should always be the first to admit, keep the tone light, avoid forcing participation, and celebrate the learning instead of the blunder. By normalizing transparent error talk, a team gains faster feedback loops, reduces gossip-driven fear, and builds a resilient, high-performing culture.

Source: leadthroughmistakes.substack.com
#technical leadership#engineering management#team culture#psychological safety#communication

Problems this helps solve:

CommunicationConflict resolutionFeedback

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