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Site reliability engineering

Implement SRE practices to improve system reliability and operational excellence

Establish Site Reliability Engineering practices including SLOs, error budgets, toil reduction, and blameless postmortems to achieve high reliability at scale.

110 minutes
creation

Overview

Establish Site Reliability Engineering practices including SLOs, error budgets, toil reduction, and blameless postmortems to achieve high reliability at scale.

Learning objectives

  • Define reliability targets
  • Implement SLO/SLI framework
  • Create error budgets
  • Build automation culture

Instructions

Implement SRE practices:

1. Assess current reliability 2. Define SLOs and SLIs 3. Implement error budgets 4. Automate toil reduction 5. Create incident management

Steps

1

Reliability baseline

25 minutes

Measure current system reliability

2

SLO definition

30 minutes

Create service level objectives

3

Error budgets

25 minutes

Implement error budget policy

4

Toil automation

25 minutes

Identify and automate repetitive work

5

Incident process

5 minutes

Build incident management workflow

Pro tips

  • Start with user-facing SLOs
  • Make error budgets actionable
  • Automate everything possible
  • Foster blameless culture

Example outcome

SRE implementation achieving 99.95% availability, 50% toil reduction, clear SLOs for all services, and mature incident response.

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