Mind the Gap Model

Overview
The Mind the Gap Model is a change-management framework that helps leaders diagnose why initiatives fail to achieve their intended outcomes. It categorizes obstacles into three groups: gaps in knowledge, gaps in motivation, and gaps in ability, guiding managers to address each area systematically.

Key Takeaways

• Identify whether a problem stems from lack of information, insufficient motivation, or missing capabilities.
• Tailor interventions to the specific gap type for more effective change initiatives.
• Use the model to prioritize actions and allocate resources efficiently.

Who Would Benefit

• Technical leaders and engineering managers overseeing organizational change.
• Project managers handling complex product transitions.
• Leaders who need a clear diagnostic tool for performance gaps.

Frameworks and Methodologies

• Mind the Gap Model (knowledge, motivation, ability gaps).
• Complementary change-management approaches such as ADKAR and Kotter's 8-step model.