Structured framework for delivering critical feedback that transforms difficult conversations into growth opportunities
This primer offers a structured, empathetic approach to delivering critical feedback that transforms potentially uncomfortable conversations into opportunities for professional growth. By providing a clear four-step framework—from describing concrete situations to making forward-looking agreements—the article equips engineering leaders with practical techniques to address performance issues while maintaining team morale and individual dignity. The core insight is that effective feedback is "an act of kindness" that stops dysfunction from spreading and demonstrates genuine care for an employee's development.
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