Solving the wrong problem

Overview The post explores the common pitfall of addressing symptoms rather than the root cause of problems in business and technology contexts. It emphasizes the importance of stepping back to identify the true underlying issue before committing resources.

Key Takeaways

• Identify the real problem before jumping to solutions.
• Use structured questioning to uncover hidden assumptions.
• Prioritize resilience by designing processes that can adapt to change.

Who Would Benefit

• Technical leaders who need to improve problem-solving approaches.
• Engineering managers looking to foster a culture of critical thinking.
• Product owners and architects aiming to align solutions with actual needs.

Frameworks and Methodologies

• Root Cause Analysis (RCA)
• Five Whys technique
• Agile retrospective practices