The Document Culture of Amazon

Justin Garrison reveals Amazon's unique document-based meeting culture, where reading comprehensive documents becomes the primary meeting activity, fundamentally transforming how teams communicate and make decisions. By prioritizing written context over verbal presentations, Amazon creates a more inclusive, bias-reduced communication approach that enables clearer understanding and more thoughtful collaboration across distributed teams. Engineering leaders will learn how structured document practices can eliminate meeting inefficiencies, create a more level communication playing field, and provide a scalable method for capturing institutional knowledge.