Guide to avoiding common mistakes when delivering negative feedback using the OFNR model
This article provides a comprehensive guide to delivering constructive feedback in professional settings, focusing on common antipatterns that undermine effective communication. By introducing the OFNR (Observation, Feeling, Need, Request) model and dissecting problematic feedback approaches like "untargeted feedback" and the "feedback sandwich", the piece offers engineering leaders a practical framework for giving actionable, respectful guidance that helps team members grow. The author's insights transform feedback from a potentially demotivating exercise into a strategic tool for professional development.
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