How engineering teams develop learned helplessness and normalize dysfunctional processes
The blog post explores how engineering teams develop 'learned helplessness,' where employees gradually become passive about systemic problems like noisy on-call rotations or inefficient processes. It highlights that team members often normalize dysfunctional situations, leading to reduced innovation and eventual burnout, with managers frequently unaware of the underlying issues until talented employees unexpectedly quit. This resource helps leaders recognize the warning signs of organizational dysfunction and understand why teams become resistant to necessary changes.
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