The problems that accountability can't fix

Overview
The post examines the limits of accountability as a tool for fixing complex problems in engineering organizations. It argues that while holding people responsible for outcomes is important, it often masks deeper systemic issues such as unclear processes, misaligned incentives, and cultural dysfunction.

Key Takeaways

• Accountability without clear context can lead to blame-shifting rather than problem solving.
• Effective change requires addressing underlying systems, communication flows, and leadership behaviors.
• Leaders should pair accountability with transparent metrics, supportive coaching, and structural improvements.

Who Would Benefit

• Engineering managers seeking to improve team performance.
• Technical leaders dealing with recurring project failures.
• Executives looking to create healthier organizational cultures.

Frameworks and Methodologies

• Systems Thinking
• Psychological Safety Models
• Continuous Improvement (Kaizen) practices