Keith Rabois on the Role of a COO, How to Hire and Why Transparency Matters

Keith Rabois offers insights into the COO role as an 'emergency room doctor' who constantly assesses and fixes critical startup challenges, while emphasizing the importance of hiring 'barrels' - exceptional team members who can drive multiple initiatives simultaneously. He advocates for radical transparency in organizations, believing that providing complete context to employees helps them make smarter decisions and builds a true ownership mentality. The key principle is that sharing information reduces organizational politics and creates more effective leadership dynamics.