Technical interviews should focus on realistic problem solving, empathy and structured evaluation rather than memorization or speed, providing concrete steps to build an inclusive hiring process.
Inclusive hiring starts with the insight that the best interview is one that mirrors the real work candidates will do. The article argues that empathy, clear expectations and realistic tasks surface true ability far better than abstract whiteboard puzzles. It shows why surprise factors and speed metrics filter out strong, often neurodivergent, engineers who need time to think.
The author calls out two common anti-patterns. Relying on memory of syntax or algorithms only proves a candidate can recall facts, not that they can solve real problems. Measuring how fast someone writes code on a whiteboard rewards rehearsed leetcode tricks and penalizes thoughtful problem solvers. Both practices create bias and a poor candidate experience.
Effective interviews begin with upfront communication about topics and format, removing anxiety and allowing candidates to prepare. Realism is achieved through paid trial projects, take-home assessments with a live discussion, or pair-programming sessions that let candidates work on an existing codebase. Structured scoring sheets and calibrated interviewers keep bias in check, while regular debriefs align the team on what good performance looks like.
Guidance during the interview matters: set an agenda, steer the conversation toward signal-rich areas, and interrupt when clarification is needed. Empathy drives a better experience-acknowledge nerves, avoid hidden gotchas, and promise feedback within 72 hours. Prompt internal communication ensures the process keeps moving.
The piece concludes that hiring is as much about the candidate's perception of your organization as it is about their technical skill. Building a realistic, compassionate interview process not only uncovers talent that fits the team but also strengthens your employer brand and supports a diverse, high-performing engineering group.
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