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Activity

Giving effective feedback

Practice delivering constructive feedback using the SBI model

Master the art of giving feedback that drives improvement and maintains relationships. This activity teaches you to use the Situation-Behavior-Impact model effectively.

30 minutes
practice

Overview

Master the art of giving feedback that drives improvement and maintains relationships. This activity teaches you to use the Situation-Behavior-Impact model effectively.

Learning objectives

  • Structure feedback for clarity and impact
  • Balance positive and constructive feedback
  • Create action-oriented conversations

Instructions

Practice giving feedback:

1. Identify recent feedback you need to give 2. Structure it using the SBI model 3. Add specific examples and evidence 4. Define clear next steps 5. Role-play the conversation

Steps

1

Identify situation

10 minutes

Select specific feedback scenario

2

Apply SBI model

10 minutes

Structure feedback with situation, behavior, impact

3

Practice delivery

10 minutes

Rehearse giving the feedback

Pro tips

  • •Be specific and objective
  • •Focus on behaviors you observed
  • •Discuss impact, not intent

Example outcome

Structured feedback ready to deliver with clear examples and actionable next steps

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